Apple notes that this program will not extend your standard warranty. Repairs are allowed for failed, consumed, and swollen batteries. The issue stems from the battery on these units, which has a possibility of overheating and poses a fire safety risk. All other 15-inch MacBook Pro units and Mac notebooks are not affected by the recall. Apple will replace all batteries free of charge.
Eligible customers that wish to press their luck may visit any Apple Store, or supposedly select Apple Authorized Service Providers. Customer safety is always Apple's top priority, and we have voluntarily decided to replace affected batteries, free of charge. Apple is currently offering free repairs to a number of its MacBook Pro laptops based on reports of faulty batteries. Any and all other material herein is protected by Copyright © 1995 - 2019 WestStar MultiMedia Entertainment, Inc. Seemingly, the more top-spec and costly your original MacBook Pro was, the more likely you are to get a high-end replacement model. Since this involves a limited number of MacBook Pros, eligibility is based on product serial number.
What a wonderful support team! All the information you need is displayed right here. How much will it cost to have my MacBook Pro's battery replaced? If it is out of warranty, Apple offers a. Apple is stating that the MacBook Pro devices sold between September 2015 and February 2017 are the ones being recalled and can be identified by the serial number on the laptop. A faulty battery is a faulty battery. I had no idea what model it was going to be replaced with.
Product recalls are a strange ordeal. So, it'll keep my baby alive that much longer. Hi punched, I completely feel your frustration with apple. I am boycotting apple all together. It wasn't until a week after I sent in my computer for a battery replacement that was supposed to be 3-5 days total that they informed me of the supply constraint and that a program just launched so that I could get a newer refurbished computer for the same cost of the battery. Exploding now or failing a few years later.
As a rule of thumb, the battery should typically have a full charge capacity below 80 percent, which can be estimated with a tool like. Apple's memo says, effective July 26, service inventory of top case assemblies with batteries are now available for new repairs. For all new repair requests, Apple advises Genius Bar employees and Apple Authorized Service Providers to order the necessary inventory. The recall is due to the affected models containing a battery that may overheat and pose a safety risk. It doesn't hurt to ask, right? As spotted, this is happening in the case of 15-inch MacBook Pro with Retina display notebooks from mid-2012 and early 2013 which require a battery replacement. Apple has offered this option since August 25 due to a continued shortage of the aluminum enclosure that the battery is glued into on the aforementioned MacBook Pro models, according to an internal memo obtained by MacRumors.
Apple is no longer offering customers the option to exchange their MacBook Pro for a functionally equivalent model, as it did for repairs initiated between March 2 and July 25 due to the same part shortage. However the recall has arrived soon after Apple expanded the. According to Apple's internal directive, obtained by MacRumors, top case assemblies with batteries for the aforementioned MacBook Pro models will remain severely constrained until September 15, 2017. To check if your qualifying MacBook Pro needs battery service, click on the Apple logo in the menu bar. Apple will replace the batteries on affected MacBook Pros free of charge. Just under a year ago, his battery heated up, ballooned out, and damaged the computer. .
All covered, no questions asked. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. It also doesn't appear to matter if the Mac is covered by AppleCare+ to qualify. In all cases, your device will be sent to an Apple Repair Center for service. Apple Watch Owners Your battery is designed to retain up to 80% of its original capacity at 1000 complete charge cycles.
This can be a pain if it's an essential item like a phone or computer, but ultimately, safety is a top priority. I may not be a big fan of the current Apple product mix at the moment but you can't take anything away from their service policies. The recall does not affect any other 15-inch MacBook Pro units or other Mac notebooks. I was disappointed in Apple for such a horrendous experience but in true Apple fashion they went above and beyond to make it right. So if you have one of these Apple notebooks which needs the battery servicing — it must hold less than 80% capacity on maximum charge and it should have been fully charged less than 1,000 times — you can take it into an Apple store and attempt to get it replaced. My I-phone 5 was a piece of Junk which froze on me constantly.
Refunds offered for previous battery repairs If you want to check if a certain 13-inch MacBook Pro without a Touch Bar is included in the recall, you can follow the link above and input the serial number for more information. Before sending your MacBook Pro off, the company advises you to back up your data. AppleInsider has contacted Apple to see how many units are impacted, and has not as of yet received a response. Apple will let you pay to replace a faulty battery in any MacBook Pro, but because of part constraints for 15-inch MacBook Pro models, some users have been offered a free replacement due to the wait. Apple has issued a MacBook Pro recall, warning that some of the laptops are at risk of overheating and could be unsafe. Affected units were sold primarily between September 2015 and February 2017 and product eligibility is determined by the product serial number. To know if this issue affects your MacBook Pro, you'll need to get its serial number.